1. Scope
This Privacy Policy explains how Pixel Nest Information Technology L.L.C ("PixelNestTech", "we", "us") handles personal information associated with this website, sales enquiries and the operation of our SaaS services.
2. Information we collect
Depending on the interaction, we may receive business contact details, account information, support communications, technical logs, device and browser data, and information submitted through forms or service interfaces.
3. How information is used
We use information to respond to enquiries, provide and support services, secure our systems, investigate operational issues, maintain service records, improve product functionality and comply with applicable contractual or legal obligations.
4. Customer payment data
Where PixelNestTech processes information on behalf of a customer, the scope and responsibilities are governed by the applicable customer agreement and technical configuration. Customers remain responsible for determining the information they submit to the service.
5. Sharing and service providers
We may use infrastructure, communications, security and support service providers where necessary to operate the service. We do not describe customer payment providers as PixelNestTech subprocessors unless they are actually engaged by PixelNestTech for the relevant deployment.
6. Retention
Information is retained for as long as reasonably necessary for the purpose collected, service operation, contractual records, security, dispute handling or other legitimate business requirements.
7. Security
We use administrative and technical controls appropriate to the nature of the service. No internet-based service can guarantee absolute security, and customers should also apply appropriate access control, credential management and integration practices.
8. Requests and contact
Privacy-related requests can be submitted through the website contact form or using the company details below. We may need to verify the request before taking action.
Address :- Pixel Nest Information Technology L.L.C , Office 411, Al Owais Building, Deira, Dubai , United Arab Emirates .
Contact :- +971 529723307
Email :- info@pixelnesttech.com
9. Changes
We may update this policy as our services or operating requirements change. The effective date shown above indicates the current published version.